Return and Refund Policy

Last Updated: Updated 30th January 2024

At MarlinBlue, we are committed to providing you with the best possible products and services. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund process to ensure your satisfaction.

Returns

Eligibility: Items must be returned within 30 days of the delivery date to be eligible for a return. Items must be unused, in their original packaging, and in the same condition as when you received them. Non-Returnable Items: Certain items are non-returnable, including: Gift cards Downloadable software products Some health and personal care items Process: To initiate a return, please contact our customer service team at [customer service email or phone number] with your order number and details of the product you would like to return. Our team will guide you through the process. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Processing: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Late or Missing Refunds: If you haven’t received a refund within the specified time, please check your bank account again, then contact your credit card company or bank as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [customer service email]. Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [customer service email] and send your item to [return address]. Contact Us For any questions related to returns, refunds, or exchanges, please contact us at:

MarlinBlue Customer Service Email:info@marlinbluetech.com
Phone: +91-7326018474